Despite the wait for the unit due to supply chain problems, I had a fantastic experience with A Cozy Fireplace. Russ was attentive and picking out the fireplace was painless. The installer Gabe was courteous, efficient and did a beautiful job!
We had a few questions and Russ was tremendously helpful. Rather than focusing on upselling us, he told us what we needed to get started, and just encouraged us to come back if we wanted to do anything more. Couldn't have been more helpful.
Fritz and Gabe did a fantastic job. We love our new fireplace. I would highly recommend them. They were very detailed and meticulous in the installation and they have very high quality products.
We had such a great experience with Russ from A Cozy Fireplace. Russ came out to measure and select the best fireplace for us to buy. Russ advised us that ordering the new fireplace could take up to twelve weeks do to covid. The wait was well worth it when Thomas and his staff installed fireplace. We couldn't be more happier looking at our fireplace everyday. Thank you Russ and your staff at A Cozy Fireplace. You guys are the best!